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  1. #1
    Join Date
    Oct 2006
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    Default Help wanted! Computer keeps freezing up!

    Our home PC keeps freezing up. This seems to happen in one of two ways:

    (i) Either when you start Windows Explorer and try and expand a folder, the Explorer window freezes and it refuses to load any other programs

    (ii) At random times, the mouse pointer will freeze where it is and not move until you reboot.

    I've scanned the hard disk using Spycatcher, Adware AND CCleaner. Is there anything else I can do? What's likely to be causing this? There's plenty of space left on the disc.

    Si.

  2. #2
    Join Date
    Nov 2006
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    Torquay
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    Default

    It's that RTD - he's contaminated it!

    But seriously, I don't know. You've already checked the two things I would have looked at.

    What about a de-frag? It could still show the same amount of space on the disk but still be a bit cluttered!
    Last edited by Antony Cox; 3rd Jul 2008 at 3:01 PM.

  3. #3
    Join Date
    Oct 2006
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    Default

    Thanks Ant. It says I should defrag it, so I am.

    Si.

  4. #4
    Join Date
    Oct 2006
    Location
    Surrey
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    5,822

    Default

    Check the number of programmes that are running as well. Lots of programs run even when they're not open or don't appear in the system tray. We had a problem with our pc slowing down and freezing a while ago and after some investigation we found that the last.fm helper was running almost constantly and using up 90% of the processor capacity.
    We uninstalled it and everything runs a lot better now.

  5. #5
    Join Date
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    Default

    Actually I had a link somewhere to a great website which shows you how to see what programs are running on your PC and tells you what they are, how important they are, etc., so you can un-install all the unnecessary ones. It certainly speeded up our home PC a bit as there were loads of unnecessary programs slowing it down.

    I'll try to dig it out....

  6. #6
    Join Date
    Nov 2006
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    London, United Kingdom, United Kingdom
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    3,197

    Default

    Have you installed a new anti-virus recently?

    We had problems when we bought a new McAfee anti-virus and firewall. After uninstalling, the PC stopped freezing and we use AVG now with no problems.
    Iím being extremely clever up here and thereís no one to stand around looking impressed! Whatís the point in having you all?

  7. #7
    Join Date
    Oct 2006
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    Default

    Thanks all. Ant, that program would be helpful. There are plenty of programs running but we don't like to get rid of them in case they're important.

    It annoys me that things like the program which detects when our MP3 players are plugged in seems to run constantly. When they only get plugged in once every week or so.

    Si..

  8. #8
    Wayne Guest

    Default

    Quote Originally Posted by duncan View Post
    we use AVG now with no problems.
    I've always used AVG without any problems, but AVG 2008 does seem a bit heftier on resources than the previous version.

  9. #9
    Join Date
    Nov 2006
    Location
    Manchester
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    Default

    Winpatrol will tell you what is running on your computer using the "Start Up" and "Services" tabs. They will let you disable any you don't want or need. You can search this site to see what each of them is and does.
    Dennis, Francois, Melba and Smasher are competing to see who can wine and dine Lola Whitecastle and win the contract to write her memoirs. Can Dennis learn how to be charming? Can Francois concentrate on anything else when food is on the table? Will Smasher keep his temper under control?

    If only the 28th century didn't keep popping up to get in Dennis's way...

    #dammitbrent



    The eleventh annual Brenty Four serial is another Planet Skaro exclusive. A new episode each day until Christmas in the Brenty Four-um.

  10. #10
    Join Date
    Oct 2006
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    Default

    Thanks Lissa. We use WinPatrol, but that website is what we need to determine if we can delete any of the running tasks.

    Si.

  11. #11
    Join Date
    Nov 2006
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    Torquay
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    Default

    That looks similar to the one I used.

    Unfortunately I don't have the e-mail any more which my ex-boss sent me with the link, but if you don't have any luck with the above, let me know and I can e-mail him and ask him to send it to me again.

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