Results 1 to 5 of 5
  1. 21st Jun 2010, 10:57 AM #1
    Si Hunt's Avatar
    Si Hunt
    Si Hunt is offline Together Through Life
    Join Date
    Oct 2006
    Location
    Sawbridgeworth
    Posts
    25,127

    Default New Version of iTunes

    Over the weekend, my iTunes offered to update itself for me and of course I accepted. Now it won't recognise my iPhone when I plug it in.

    I'm sure it's the new update as (i) otherwise it would be an almighty coincidence and (ii) it 'bongs' when I plug it in (and sometimes randomly over the next few minutes) suggesting the computer has recognised the phone but iTunes hasn't - it doesn't begin charging and it doesn't appear on iTunes so I can sync.

    I've looked on-line but can find hardly any help. Has anyone else installed the update over the weekend and been unable to sync? What can I do?

    Si.
    Reply With Quote Reply With Quote
  2. 21st Jun 2010, 12:54 PM #2
    Lissa's Avatar
    Lissa
    Lissa is offline Pathetically stupid
    Join Date
    Nov 2006
    Location
    Manchester
    Posts
    2,642

    Default

    I've had this before - it sounds like you need to restart the "Apple Mobile Device" service. If you're using Windows 7 it's in Administrative Tools / Services, if you're using something else then it'll be somewhere similar. It doesn't work if you go through the task manager. Click the Apple Mobile Device service and it should give you the option to restart it in the left pane. That's always done it for me.
    Dennis, Francois, Melba and Smasher are competing to see who can wine and dine Lola Whitecastle and win the contract to write her memoirs. Can Dennis learn how to be charming? Can Francois concentrate on anything else when food is on the table? Will Smasher keep his temper under control?

    If only the 28th century didn't keep popping up to get in Dennis's way...

    #dammitbrent



    The eleventh annual Brenty Four serial is another Planet Skaro exclusive. A new episode each day until Christmas in the Brenty Four-um.
    Reply With Quote Reply With Quote
  3. 21st Jun 2010, 1:11 PM #3
    Si Hunt's Avatar
    Si Hunt
    Si Hunt is offline Together Through Life
    Join Date
    Oct 2006
    Location
    Sawbridgeworth
    Posts
    25,127

    Default

    Thanks! I'll try it!

    Si.
    Reply With Quote Reply With Quote
  4. 21st Jun 2010, 6:00 PM #4
    Philipnet's Avatar
    Philipnet
    Philipnet is offline Website Guru
    Join Date
    Nov 2006
    Location
    Reading, England, United Kingdom
    Posts
    3,966

    Default

    Are you plugging it into the PC directly or to an external USB hub?
    If the latter, make sure that the power connection is firmly plugged in.
    Assume you're going to Win
    Always have an Edge
    Reply With Quote Reply With Quote
  5. 21st Jun 2010, 6:50 PM #5
    Si Hunt's Avatar
    Si Hunt
    Si Hunt is offline Together Through Life
    Join Date
    Oct 2006
    Location
    Sawbridgeworth
    Posts
    25,127

    Default

    I re-started services and it has fixed it. Thanks!

    Si.
    Reply With Quote Reply With Quote

Similar Threads

  1. Vertical scroll bars on iTunes 11
    By Nyder in forum Mr Smith, I Need You!
    Replies: 3
    Last Post: 20th Dec 2012, 6:10 PM
  2. Getting Track Name Info on iTunes
    By Si Hunt in forum Mr Smith, I Need You!
    Replies: 0
    Last Post: 28th Nov 2010, 9:56 AM
  3. iTunes Playlist Query
    By Si Hunt in forum Mr Smith, I Need You!
    Replies: 15
    Last Post: 29th May 2010, 9:33 AM
  4. iTunes Question
    By Si Hunt in forum Mr Smith, I Need You!
    Replies: 5
    Last Post: 18th Aug 2009, 8:59 PM